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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rosa Cole

March 19, 2025

5  out of  5
rating by Rosa Cole
"I can’t thank Whitney enough for all the help she extended during our visit. She is so very professional. I would totally recommend State Farm in Hardinsburg Ky for all your insurance needs."
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Jennifer Pile

March 18, 2025

5  out of  5
rating by Jennifer Pile
"When we had to change insurance I was so nervous but Whitney and all the staff at State Farm made the transition seamless and easy! They are all friendly and go above and beyond to ensure you are covered and comfortable! Thank you!!"
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Joseph Batts

March 18, 2025

5  out of  5
rating by Joseph Batts
"Very kind and knowledgeable. We delta with Whittney Junker. She did everything she could to get me the best quote. We ended up starting insurance with them. Thank you for great service. Would highly recommend!"
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Kacie Sims

January 28, 2025

5  out of  5
rating by Kacie Sims
"The Mitch Jackson State Farm team is great to work with and have the best prices around!"
We responded:
"Thank you for your glowing review. We're grateful for customers like you!"
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Mark Junker

January 3, 2025

5  out of  5
rating by Mark Junker
"Awesome Customer service!"
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Matthew Small

December 12, 2024

5  out of  5
rating by Matthew Small
"We are very satisfied with this insurance company. They are amazing to deal with and a great local company."
We responded:
"Wow, we're thrilled to hear that you had such a great experience with us! Thank you for your wonderful review. We're here for you anytime!"
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Bruce Hoskinson

December 10, 2024

5  out of  5
rating by Bruce Hoskinson
"Great office even helped with my claim involving another insurance company"
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Jessica Lewis

November 27, 2024

5  out of  5
rating by Jessica Lewis
"Very easy to work with"
We responded:
"Thank you for your kind words and for trusting us. We're dedicated to your satisfaction and will continue to strive for excellence."
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Michael Oakes

October 29, 2024

5  out of  5
rating by Michael Oakes
"Great Insurance Company !!! Been with State Farm for 37 years !!! Great folks that work there always to help ! Thank You. !!!"
We responded:
"We couldn't be happier to hear about your positive experience with us! Thank you for your review and for choosing us throughout the years. We're always here to assist you with anything you need."
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Rhyan Johnson

September 5, 2024

5  out of  5
rating by Rhyan Johnson
"This place is Awesome!!! Anyone here I speak with has went above and beyond to help me. I save money and get better customer service with State Farm than anywhere else."
We responded:
"It's fantastic to know that we were able to meet your expectations! Thank you for your glowing review. We're grateful for customers like you!"
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Mark Heck

August 13, 2024

5  out of  5
rating by Mark Heck
"Great service"
We responded:
"Thank you so much for your kind words! We really appreciate you taking the time to leave us a positive review. It means the world to us!"
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Teressa Jones

August 6, 2024

5  out of  5
rating by Teressa Jones
"I have no complaints with State farm they've been really good to me over the past 6 years that I've been with them I would recommend them for insurance policies thank you for being such great people sincerely, Tressa Jones"
We responded:
"We're absolutely delighted to receive your positive feedback. Thank you for your support and for choosing us. We look forward to serving you again in the future!"
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Elizabeth Doyle

August 1, 2024

5  out of  5
rating by Elizabeth Doyle
"Everything I call the local office I have a great experience. Everyone is so friendly and very happy to help in whatever I need for my insurance needs! More than pleased"
We responded:
"It's fantastic to know that we were able to meet your expectations! Thank you for your glowing review. We're grateful for customers like you!"
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Thomas L. Meredith

July 30, 2024

5  out of  5
rating by Thomas L. Meredith
"Great people to do business with. Helpful and considerate knowledgeable."
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Norbert Jackson

July 30, 2024

5  out of  5
rating by Norbert Jackson
"This is a great local place to have your insurance quoted. Whitney and Mitch are very knowledgeable on commercial insurance and all product lines"
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JUDY MURDOCH

July 26, 2024

5  out of  5
rating by JUDY MURDOCH
"A good office to have a life insurance conversation with. Mitch helped me find the policy I needed at an affordable price."
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Jennifer Drane

July 25, 2024

5  out of  5
rating by Jennifer Drane
"Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another kind, State Farm is here to help you understand the insurance coverage you may want. They help you understand your coverage options so you can protect what matters most to you."
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sarah Lucas

July 23, 2024

5  out of  5
rating by sarah Lucas
"I had my first water leak in the basement, called Mitch and asked what I needed to do and steps on where to go for help. Got the leak fixed called him and he pointed me in the right direction for a contractor! Whitney in the office was also super helpful on getting our policies moved over and starting our policy’s from day one! Would definitely recommend as this has been the most helpful group of people during a stressful event!"
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Bethany Bennett

July 23, 2024

5  out of  5
rating by Bethany Bennett
"They have wonderful customer service and everyone is always helpful with questions. They take care of their customers."
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Avery Shacklette

July 18, 2024

5  out of  5
rating by Avery Shacklette
"I highly recommend Mitch Jackson State Farm for all of your insurance needs! Their staff is incredible and they stand behind their customers no matter what!"
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Misty Drane

July 18, 2024

5  out of  5
rating by Misty Drane
"They were so helpful with my claim and checked many times with me to make sure everything was going good and if I needed anything."
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Kevin Drane

July 18, 2024

5  out of  5
rating by Kevin Drane
"Great service met with great smiles. Great to have a hometown agent that cares about their customers."
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Kyle Heaverin

July 18, 2024

5  out of  5
rating by Kyle Heaverin
"Wonderful customer service!"
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Kyle and Missy Hopper

July 18, 2024

5  out of  5
rating by Kyle and Missy Hopper
"State Farm has always provided great service but Mitch Jackson’s office goes above and beyond to make sure his customers feel supported. Whether it’s repair coordination after hitting a deer or ensuring we have everything we need for insurance purposes to purchase a new vehicle, Mitch and his team ensure we never have to worry! I’m grateful to have the support of his team through stressful times!"
We responded:
"Thanks so much for the kind words, love having you all as part of the State Farm family!!!"
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Laura Sims

May 15, 2024

5  out of  5
rating by Laura Sims
"Always a good experience at State Farm! No hassle policies and they listen to the coverage you want, they don't try to oversell you coverage. Recently had an issue with a policy and it was taken care of within a few hours. Always super helpful and friendly. Also, they have acquired a new employee named Parker, he has to be the best office pet, I mean assistant ever. He has the best waggles, but does expect some head scratches!"